Professional Renewable Energy Institute Privacy Policy
Effective Date: January 22, 2024
1. Introduction
This Privacy Policy describes how Professional Renewable Energy Institute (“PREI,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website and services. This policy applies to both users (trainees) and instructors/trainers of the platform. Please read this Privacy Policy carefully before using our website. By accessing or using our website, you agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 User (Trainee) Data:
Contact Information: Name, email address, phone number, country.
Account Information: Username and password (optional).
User Data: Pages visited, time and date of visit, IP address.
2.2 Instructor/Trainer Data:
Contact Information: Name, email address, phone number.
Professional Information: Certifications, areas of expertise, course descriptions.
3. How We Use Your Information
3.1 User (Trainee) Data:
Provide access to website and courses.
Send important information (course materials, progress reports, new course news).
Improve our website and services.
Comply with legal and regulatory requirements.
3.2 Instructor/Trainer Data:
Fulfill contractual agreements (course publishing, payments, communication).
Website promotion (with consent, showcase expertise in marketing materials).
Internal operations (platform improvement, quality control).
4. Sharing Your Information
4.1 User (Trainee) Data:
Data Analysts: To improve website and services (with confidentiality agreement).
Financial Department: Verify payment information (especially for international clients).
4.2 Instructor/Trainer Data:
Limited Sharing: Payment processors, legal authorities (when necessary).
Transparency: Instructors informed before any additional sharing beyond stated purposes.
5. Payment Processing
We use Visa, Mastercard, Mada, American Express, Union Pay, Apple Pay, and Paypal, secure third-party payment processor, to handle all financial transactions on our website. All are PCI-DSS compliant and takes appropriate security measures to protect your financial information. We do not collect or store any credit card numbers or other sensitive financial data on our servers.
6. Data Retention
We retain your personal information for as long as needed to fulfill its purpose, unless a longer period is required or permitted by law. Once no longer needed, we securely delete it from our systems.
7. Your Rights
7.1 User (Trainee) Rights:
Access, correct, delete, restrict processing, object to processing, data portability.
Exercise rights through contact: info@professional-institute.com
7.2 Instructor/Trainer Rights:
Similar access, correction, and deletion rights as users.
Additionally, request removal of information from platform (except contractual records).
8. Cookies and Tracking
We do not use cookies or other tracking technologies on our website.
9. Security
We take reasonable measures to protect your personal information, but no security is perfect.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at info@professional-institute.com
11. Changes to this Privacy Policy
We may update this Policy periodically. We will notify you of changes by posting the new Policy on our website. Please review it periodically.
12. Contact Us
If you have any questions, please contact us at info@professional-institute.com